Why do we collect such ‘Personal Information’

We collect such Non-personal and Personal Information for the following purposes:

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• To provide and operate the Services;

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• To provide our Users with ongoing customer assistance and technical support

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• ​To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

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• ​To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

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• To comply with any applicable laws and regulations.

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How we use your personal data

• the general categories of personal data that we may process;

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• the purposes for which we may process personal data; and

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• the legal bases of the processing.

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We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

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We may process your account data (“account data”). The account data may include your name and email address. The account data may be processed for the purposes of communicating with you. The legal basis for this processing is the performance of a contract between you and us.

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We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.

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Please do not supply any other person’s personal data to us, unless we prompt you to do so.

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Your personal data

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

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How we communicate with you

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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Retaining and deleting personal data

Our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

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Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

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We will retain and delete your personal data as follows:

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Your account data/notification data will be retained until you specifically request it to be deleted from our systems.

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Amendments

We may update this policy from time to time by publishing a new version on our website.

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You should check this page occasionally to ensure you are happy with any changes to this policy.

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About cookies

We use cookies on our website, please see our Cookies Policy for specific details.

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Our details

This website is owned and operated by Icon Creative Design.

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We are registered in England and Wales under registration number 3949145, and our registered office is at The Chapel, 91 Caerphilly Road, Bassaleg, Newport, NP10 8LJ.

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Our principal place of business is at The Chapel, 91 Caerphilly Road, Bassaleg, Newport, NP10 8LJ.

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You can contact us

by post, using the postal address given above; by telephone, on the contact number published on our website; or by email, using the email address published on our website.

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Data protection officer

Our data protection officer’s contact details are: hello@iconcreativedesign.com